Generating More Revenue with New Service Offerings
You probably already have more than one service offering, but how are you ensuring your clients know everything you can do for them?
Scale
Differentiation Strategies: Simple Tactics to Win More Clients
How do you make your firm more attractive to potential clients? Here are 4 strategies to develop a competitive advantage.
Episode 127 – Alternative Fee Structures: How and Why to Move Away from Hourly Billing – Member Case by Sonia Miller-Van Oort
Moving away from hourly billing leads to better margins, higher client satisfaction, and happier employees. Yet, many boutique founders are afraid to do it, and do not know how. In this session, member Sonia Miller-Van Oort shares how she built her 12-person law firm using alternative fee structures.
Recruiting Employees: How to Navigate This Need as Your Firm Grows
Pro serve founders know labor is our biggest expense – meaning recruiting isn’t optional, it’s mission-critical.
Upselling and Cross-Selling: How to Sell More Services
Many pro serve firms are eager to land new logos. But expansion revenue is the key to scale. Learn how to master this inside your organization.
A Strategy for Growth: How to Create Value for Clients
Making your firm more valuable for clients isn’t as simple as X’s and O’s. Greg Alexander shares the do’s and don’ts of strategy.
Episode 119 – How a Brave Founder of a 20-year-old HR Firm is Reinventing Himself – Member Case by Tad McIntosh
Running a lifestyle business can lull a Founder to sleep. The days, weeks, months, and years pass by as you are “doing just fine”. Then, one day, you are in your mid-50s, and realize you cannot retire, and after all these years, you don’t have much to show for your life’s work. What then? On this episode, Tad McIntosh, President at HumCap, shares how after 20+ years he is trying to convert a lifestyle business into something he can scale, and sell, someday.
Episode 118 – How Canada’s Fastest Growing eCommerce Agency Scaled Quickly Through Acquisitions – Member Case by Colton Hathaway
Previous sessions often revolve on how to exit a professional service firm. What if we flip the script and discuss how to scale by purchasing professional service firms? On this episode, Colton Hathaway, VP of Technology at Northern Commerce, shares how their firm was created through a merger, and how they have grown by acquiring other firms.
Have You Structured Your Firm Effectively to Scale?
The professional services org chart is unique. With labor as the highest expense in your firm, it’s critical that you get this right.
Why Some Professional Service Firms Scale and Others Don’t
Scalability is the highly sought-after holy grail of business, but not every professional services firm has scalability in its future.