Connect Your Data or Stay Small
Most professional services firms hit a ceiling. The cause may be one of a hundred things. It’s not usually lack of talent. Quite often, it’s fractured data.
Most professional services firms hit a ceiling. The cause may be one of a hundred things. It’s not usually lack of talent. Quite often, it’s fractured data.
Most boutique firm owners believe revenue growth comes from hiring a “rainmaker.” The truth? One star seller won’t save you. What scales is a repeatable system, not a heroic individual — and today, AI can help build it faster and smarter.
In the competitive landscape of Professional Services, boutique firms often face the challenge of growing, scaling, and eventually exiting successfully. Collective 54, the first community exclusively for founders of Professional Services firms, is dedicated to helping its members achieve these objectives. One effective strategy that firms can adopt is the Win, Keep, and Grow approach. This blog will explore how focusing on these three simple concepts can lead to profitable growth.
In the early days of your firm, you were the business. You had the courage to bet on yourself. You decided your talents could help solve real problems for clients. You sold the work. You designed the services and delivered the work. You fixed the messes. You built the culture. That was survival and it took your resilience and brute force to grow into a real firm.
As professional services owners, we’re wired to solve problems and deliver results. But between daily firefighting and pursuing big goals, we can lose sight of something equally important: actually enjoying the work we’re doing and the relationships we’re building.
One of our core beliefs at Tenzing is that deep, authentic conversations have the power to drive business forward. Over the years, we’ve found that sharing stories—especially those of fellow Experts, Operators, and Practitioners—has not only enriched our community but also helped strengthen our brand and attract new clients.
Every founder enters the Valley of Death with a dream—few make it out alive. It’s not the market that kills most firms. It’s the founder. Or more precisely: the founder’s refusal to change. Here’s what it takes to survive the transition from growth to scale—and come out wealthier on the other side.
Are you trying to impress your clients by doing more? It might be hurting your business and slowing your growth and scale journey.
Owners of boutiques are either focused on growing, scaling or exiting their Proserv firms. This post is focused on those owners looking to scale their firms. Many of us struggle to scale, even after years of positive growth. I have heard this from many of my peers in Collective 54. I have experienced it myself. So what’s the problem? Why do we fail to scale?
In the early days of building a professional services firm, the allure of scaling can be hard to resist. The vision of a thriving, self-sustaining company is compelling, but scaling too soon is the number one startup killer. Even in the best-case scenario, premature scaling can force you to backtrack or even start over.