I’m getting whiplash from my professional services network right now.
Every conversation is about AI. Every conference session is about AI. Every LinkedIn post is about “revolutionizing your firm with artificial intelligence.”
Greg Alexander is right. The founder bottleneck is real, it kills firms, and if you’re still the one doing everything three years after you should have delegated it — that’s on you. I’ve read the book. I believe the thesis. I’ve spent years pulling myself out of day-to-day client work, building a team, and trusting the people I hired to do the job I hired them for. And yet. Here I am, personally involved in three active engagements right now. Before you close the tab — hear me out.
As pilots and FAA professionals we have friends that fly the Pitts S-1, one of the most legendary aerobatic biplanes ever built. When asked what it’s like to fly the Pitts, those pilots don’t start the thrill of inverted flight or the rush of a perfect aerobatic maneuver. they often say something I related to: “It’s not a fun airplane to fly. It’s always trying to kill you.”
AI is reshaping professional services faster than anyone expected. The biggest consulting firms are using it to rethink how they develop strategy for clients. They’re changing their business models, restructuring how they deliver work, and planning for a very different future.
If you hand AI strategy to a manager, you’ll get automation. Not transformation.
Most founders are approaching AI the same way they approached their CRM rollout, their marketing automation platform, and their new reporting dashboard. They find a smart manager, hand them the tools, and say: “Go find some efficiency.” Wrong move.
Last month at our Sundance retreat, I watched a room full of founders have the same realization at the same time. We had been talking about lead generation. Specifically, why outbound feels so broken for boutique professional services firms. The room was nodding. Everyone had tried some version of the same playbook: buy a list, write a template, blast it out, hope for replies.
When Collective 54 launched, we couldn’t host in-person events. The pandemic made sure of that.
So we built everything virtually. And it worked. But something was missing.
In 2023, we hosted our first in-person gathering for the full membership. We called it the Founders Summit. It’s now in its fourth year, renamed the Member Reunion, and it draws 200 members.
Most of us feel overawed where to place our AI bets. I’ve definitely felt uncertainty making some calls, so I empathize a lot with fellow C54 members being hit from all angles… However, I luckily have a fool-proof methodology that will make us all millions more dollars!!!
Over the last several weeks, I’ve found myself in a familiar place with a number of founders we work with and some as members of this community. The plans are done. The year is underway. Teams are executing.
In today’s crowded marketplace, expertise alone is not enough to stand out. Every competitor has case studies, service offerings, and smart people on staff. What sets the leaders apart from the rest is their ability to translate insight into authority. The firms and executives who become the “go-to” voices in their market are those who consistently share perspective, shape the narrative, and earn the trust of decision-makers at the highest levels.