Greg Alexander

Pro Serv Blogs

Crafting the Ideal Client Agreement: A Guide for Small Service Firms

In the world of small service firms, forging strong, reliable relationships with clients is the cornerstone of business success. The bedrock of these relationships often lies in well-crafted client agreements. Such documents not only formalize engagements but also set clear expectations for both parties. However, while the allure of a comprehensive agreement might suggest a panacea for all client-related challenges, it’s essential to approach these documents with a balanced perspective. Agreements serve as a guide and a safeguard, but they cannot anticipate every possible outcome or conflict. They are tools to manage expectations and responsibilities, not a substitute for building trust and open communication with your clients.

Pro Serv Podcasts

Episode 207 – Revitalizing Your Brand: Rebranding Your Professional Services Firm for Growth and Success – Member Case with Michael Ivie

Exiting your business is a multi-step process that requires strategic planning and the right team at the right time. This session breaks down the timeline of an exit, from assessing your firm’s worth and preparing marketing materials to managing buyer interest and creating competitive tension. Learn when to hire key advisors, what each phase entails, and how to make a strong first impression with potential buyers. By understanding the process and investing in top-tier expertise, you can navigate the complexities of an exit and maximize your outcome.

Pro Serv Blogs

Designing Retainer Relationships with Clients: A Guide for Small Service Firms

For small service firms, such as marketing agencies and consulting firms, crafting a retainer relationship with clients is a strategic move that can lead to stable revenue streams and stronger client relationships. But what exactly is a retainer? At its core, a retainer is a contract between a firm and a client that outlines the services the firm will provide, the duration of the service, and the payment terms. Unlike fixed-price projects, which are priced based on the scope of work, retainers are based on time – offering services within a set period for a predefined fee.

Pro Serv Podcasts

Episode 206 – Accelerating Growth with AI: Practical Insights from Tenten Group – Member Case with Darren Horwitz

Exiting your business is a multi-step process that requires strategic planning and the right team at the right time. This session breaks down the timeline of an exit, from assessing your firm’s worth and preparing marketing materials to managing buyer interest and creating competitive tension. Learn when to hire key advisors, what each phase entails, and how to make a strong first impression with potential buyers. By understanding the process and investing in top-tier expertise, you can navigate the complexities of an exit and maximize your outcome.

Pro Serv Blogs

Navigating Through the Storm: A Founder’s Tale of Resilience and Redemption

In today’s fast-paced, digitally-transformed business landscape, particularly within the consulting industry, the concept of time off—or Paid Time Off (PTO)—has become a linchpin in the realm of employee satisfaction and firm culture. For boutique consulting firm founders crafting an effective and competitive time-off policy is not just an administrative task—it’s a strategic tool.

Pro Serv Podcasts

Episode 205 – Building the Blueprint: Using Collective 54 Tools to Scale and Exit Successfully – Member Case with Brian Ackerman

Exiting your business is a multi-step process that requires strategic planning and the right team at the right time. This session breaks down the timeline of an exit, from assessing your firm’s worth and preparing marketing materials to managing buyer interest and creating competitive tension. Learn when to hire key advisors, what each phase entails, and how to make a strong first impression with potential buyers. By understanding the process and investing in top-tier expertise, you can navigate the complexities of an exit and maximize your outcome.

Pro Serv Blogs

The Top 10 Business Theories Used in Product Companies and Why They Fail in Service Firms

The business world is flooded with theories that claim to drive growth, improve efficiency, and maximize profit. Many of these theories emerge from product-based companies, tech startups, manufacturing firms, and consumer goods giants, where scaling is a matter of producing and distributing more units. However, when these same theories are applied to service firms, they often fall flat. Why? Because professional services businesses operate on fundamentally different principles: expertise, client relationships, and human capital.

Pro Serv Podcasts

Episode 204 – Fuel Your Firm’s Growth: Mastering the Art of Strategic Acquisitions – Member Case with Sam Shepler

Exiting your business is a multi-step process that requires strategic planning and the right team at the right time. This session breaks down the timeline of an exit, from assessing your firm’s worth and preparing marketing materials to managing buyer interest and creating competitive tension. Learn when to hire key advisors, what each phase entails, and how to make a strong first impression with potential buyers. By understanding the process and investing in top-tier expertise, you can navigate the complexities of an exit and maximize your outcome.

Pro Serv Podcasts

Episode 203 – Accelerate Your Firm’s Growth Now: A Proven, Relationship-Driven Sales Strategy for Professional Services – Member Case with David Ackert

Exiting your business is a multi-step process that requires strategic planning and the right team at the right time. This session breaks down the timeline of an exit, from assessing your firm’s worth and preparing marketing materials to managing buyer interest and creating competitive tension. Learn when to hire key advisors, what each phase entails, and how to make a strong first impression with potential buyers. By understanding the process and investing in top-tier expertise, you can navigate the complexities of an exit and maximize your outcome.

Pro Serv Blogs

Crafting Effective Time Off Policies in Boutique Consulting Firms

In today’s fast-paced, digitally-transformed business landscape, particularly within the consulting industry, the concept of time off—or Paid Time Off (PTO)—has become a linchpin in the realm of employee satisfaction and firm culture. For boutique consulting firm founders crafting an effective and competitive time-off policy is not just an administrative task—it’s a strategic tool.