This firm sells into a defined enterprise market and had two problems it could name precisely. The first was volume: four new clients in an entire year. The second was shape. Every new client that did land arrived as roughly a quarter’s worth of work, which meant the team started working the renewal almost the moment delivery began.
Two new clients signed in the same month this year, and the founder changed one variable at signing.
The move is unglamorous and easy to copy: ask for the year at the point of signature rather than selling a quarter and hoping the relationship survives the first renewal conversation. Same client, same scope of work, different contract term.
Worth noting what the founder is building toward. This firm is deliberately assembling its sales and delivery process into a documented operating system, with the stated intention of positioning the firm for sale at the end of next year. Contract length is one of the pieces being put in place for that.