The Confession

He Priced His Own Learning, Then Paid It

Nick Anderson spent 25 years in banking before becoming CEO of OneAccord, and he had watched 2 AI pitches fail in front of him. He did not answer with a strategy. He worked out what the learning would cost in hours, accepted that it would earn nothing, and committed the time anyway.

The skepticism was earned. The first AI product pitched tohim was an outbound calling bot, and OneAccord works with owners ofmanufacturing, distribution and trades businesses at $25 million in revenue andup. He was not putting a bot in front of them. A second wave of back-officeautomation promises landed the same way.

Anderson settled itwith arithmetic. A 5-credit college course runs about 220 hours between classand study, and he treated that as the honest cost of becoming competent. Thenhe paid it. The mechanism was scope: instead of a plan, he started with the taskgenerating the most interruptions in his week, fed the firm's SOP document toan agent, and let it answer the routine questions that used to land on oneperson's desk.

Why it matters to you.
Most of us would ask for the business case first. That's the sensible move, but here it's almost impossible to answer, because the payoff depends on skills nobody on the team has yet. So the evaluation drags on for months and nothing gets built. Nick looked at those hours as tuition, not as an investment that had to pay him back. That let him set aside a fixed amount of time he could live with, and he didn't have to talk himself into it again every week. It's hard to write a real AI strategy when you've never built anything yourself.
“That was my skepticism. I know this is going to take time, it's going to cost resources, and it isn't going to make me any money. - Nick Anderson, CEO, OneAccord ”
Your one thing.
Don't budget for an AI result. Budget for hours. Pick a number you're comfortable losing, block it on your own calendar instead of handing it off, and use it on whatever interrupts you most. Learn how it works before you plan around it.

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