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Three years ago, Collective 54 hosted its first annual event
for founders of boutique professional services firms. It began as a simple
idea: bring together leaders who had been collaborating virtually to connect,
learn, and grow in person.
Today, The Reunion has become something more than a
conference. It is a reflection of what makes this community powerful: founders
connecting with true peers, sharing lessons only other firm owners can
understand, and shaping the next generation of professional services firms
together.
In a world that moves fast and rarely pauses, events like
The Reunion offer a reset. They remind founders why they built their firms in
the first place and give them the clarity to move forward with purpose.
Before the event
Every meaningful event starts before anyone steps into the
room. Preparation determines what you take home.
Greg Alexander teaches that the ROI of live events begins
with intentionality. Preparation is not about packing a schedule; it is
about setting purpose. Before arriving, decide what success means for you. Who
do you want to meet? What problems do you want to solve? What questions can
only another founder answer? That clarity turns attendance into investment.
The founders who get the most from events create space to
think. They reach out to a few peers in advance, plan a handful of meaningful
conversations, and clear their calendars to be fully present. In a distracted
world, presence itself is an advantage.
During the event
Once you arrive, engagement is everything. Arrive early.
Stay late. Sit with people you do not know. Attend every session you can, but
remember that the best insights often come from hallway conversations and
shared meals.
This year’s keynote, The Professional Services Industry:
Past, Present, and Future, explored how the industry has evolved from credentialed
expertise to tech-enabled delivery to AI-powered outcomes. It
challenged founders to adapt and lead with purpose in a changing landscape.
Members also joined a Stage and Era compass exercise to map
where their firms stand today and where they want to be by 2026. Around the
tables, conversations turned candid and specific. Founders compared pricing
models, growth challenges, and how they are using AI to enhance, not replace,
the human side of consulting.
Andrea
Fryrear captured it perfectly: “Some conferences are chores – another
checkbox on a long list of to-dos. Others are pilgrimages – rejuvenating
journeys that restore your drive and purpose.” She added, “Running a
professional services business is hard, and weird, and bumpy, and messy in only
the way that a people-driven business can be. Getting in a room with 180+ other
people with nearly identical problems reminds me that struggling doesn’t always
mean you’re doing something wrong.”
As Kerrie
Luginbill explained, “We don’t operate on traditional SaaS signals you can
plug into Apollo or lean on Clay to find. It’s more complex than that.” She
added, “Our playbook is built on trust. And one of the most critical elements
of any B2B ProServ growth engine is positioning.”
Todd
Stanton put it best: “We create better things when we’re honest. There’s a
fine line between candor and oversharing, but truth builds stronger
relationships.” That honesty is what makes founders’ conversations so valuable.
After the event
The real ROI begins once the room empties. The follow-ups,
new partnerships, and operational changes sparked by one conversation are what
compound over time.
Greg defines four kinds of ROI from in-person events:
- Relationship
ROI: deeper connections that lead to opportunity.
- Capability
ROI: new ideas and skills that improve performance.
- Access
ROI: time with high-performing peers and advisors.
- Identity
ROI: renewed clarity and confidence in your role as a leader.
As Jing
Johnson reflected, “Deals are born, collaborations begin, and friendships
grow.” Those results are not luck. They come from showing up prepared, engaging
deeply, and following through.
The human advantage
AI is changing how work gets done, but it also makes human
connection more valuable than ever. Technology provides speed and precision.
People provide judgment, empathy, and creativity. Founders who blend both will
lead the next chapter of this industry.
When hundreds of founders spend two days together, something
happens that no algorithm can replicate. They challenge each other, sharpen
ideas, and leave with new energy to grow. Tools evolve quickly. Human
connection endures.
The lasting impact
Three years in, The Reunion feels less like a conference and
more like a milestone. Each year, conversations deepen, relationships
strengthen, and ideas move faster from concept to execution.
Andrea
Fryrear summed it up: “Thanks to you, I’m back at my desk re-energized and
reinvigorated, ready to finish the year on a high note and kick 2026’s a**.”
That is the power of founders getting in a room together,
investing in each other, and proving that relationships compound over time,
conversation after conversation.
