How Small Service Firms Win in a Declining Industry
A declining industry is an industry with an absolute decline in unit sales over time. For example, data recovery services […]
March 6, 2023
Episode 113 – How a Regional IT Services Firm is Leveraging a Client Advisory Board – Member Case by Luke Johnson
Boutique professional service firms need to listen to their clients intentionally. One effective way to do that is a client advisory board. On this episode, Luke Johnson, CEO & Co-owner at Katalyst shares how he launched a client advisory board recently. Luke shares the early benefits, some mistakes to avoid, and how, exactly, he runs his.