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    The 3 Commandments of Service Design

    FRIDAY, June 25th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Jeff Klaumann, Chief Operating Officer of Collective 54

    There are 3 commandments of service design. The service offering is how they deliver value to the client and designing it correctly is a mission-critical task. On this episode, we discuss how to re-think service design and delivery to accelerated profits.

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    The One Thing Nobody Tells You About Scaling a Professional Service Firm

    THURSDAY, July 1st | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Kain Foster, Managing Director of Collective 54

    Founders of boutiques often mistakenly equate number of employees with success. However, lots of employees signals a poorly run firm. On this episode, we make the case for fewer employees and illustrate the impact to profitability.

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    How to Market and Sell Like a Pro

    FRIDAY, July 9th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Eric Gates, Director of Member Success of Collective 54

    Founders of boutiques can increase their rate of growth by professionalizing their marketing and sales approach. On this episode, learn the fundamental building blocks to professionalize your sales and marketing efforts.

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    The 4 Different Recruiting Needs of a Pro Serv Firm as it Scales

    FRIDAY, July 16th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Jeff Klaumann, Chief Operating Officer of Collective 54

    As your boutique professional service firm scales, recruiting shows up on the list of priorities. The days of recruiting from your personal network are over and the ability to recruit at scale separates the winners from the losers.

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    What No One Tells You About Failed Attempts to Exit

    FRIDAY, July 23rd | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Eric Gates, Director of Member Success of Collective 54

    A top reason owners fail to exit is a decline in performance during the process of selling the firm. On this episode, we discuss how to avoid making this mistake.

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    Why Engagement Type is a Key to Growth

    FRIDAY, July 30th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET


    Facilitated by Kalin Foster, Managing Director of Collective 54

    The type of engagement you sell and deliver determines the growth strategy of a boutique. There are two types of engagements - elephants and rabbits and understanding which you are hunting is a key to growth.

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