FRIDAY, June 25th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

There are 3 commandments of service design. The service offering is how they deliver value to the client and designing it correctly is a mission-critical task. On this episode, we discuss how to re-think service design and delivery to accelerated profits.

THURSDAY, July 1st | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

Founders of boutiques often mistakenly equate number of employees with success. However, lots of employees signals a poorly run firm. On this episode, we make the case for fewer employees and illustrate the impact to profitability.

FRIDAY, July 9th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

Founders of boutiques can increase their rate of growth by professionalizing their marketing and sales approach. On this episode, learn the fundamental building blocks to professionalize your sales and marketing efforts.

FRIDAY, July 16th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

As your boutique professional service firm scales, recruiting shows up on the list of priorities. The days of recruiting from your personal network are over and the ability to recruit at scale separates the winners from the losers.

FRIDAY, July 23rd | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

A top reason owners fail to exit is a decline in performance during the process of selling the firm. On this episode, we discuss how to avoid making this mistake.

FRIDAY, July 30th | 8:00 AM PT / 10:00 AM CT / 11:00 AM ET

The type of engagement you sell and deliver determines the growth strategy of a boutique. There are two types of engagements - elephants and rabbits and understanding which you are hunting is a key to growth.